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Sumit Mukherjee's avatar

"Secrets get earned the slow way. You go deep into the problem and keep asking why. You get to the root of how a customer actually works instead of putting a band-aid on their existing tools. And you have to LOVE the customer. If you’re selling sales software, you’d better enjoy spending time with sales people. Call it obsession. The founders who uncover these secrets have their customers on speed dial."

a great reminder for all PMs from a PM

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