When interfaces disappear
So much of this depends on how legible you think a service needs to be in order for customers to feel like it provides value.
Thanks for pointing this out. It's worth considering things like legibility, familiarity, accessibility et al. in making these interface decisions. What the tech enables is only the starting point of the debate!
So much of this depends on how legible you think a service needs to be in order for customers to feel like it provides value.
Thanks for pointing this out. It's worth considering things like legibility, familiarity, accessibility et al. in making these interface decisions. What the tech enables is only the starting point of the debate!